How do I make an appointment
Please contact us on 03334441731 and a member of customer services team who will talk you through everything you need to know and get your first appointment booked in for you
How long is each session
Each of our home physiotherapy sessions lasts for 1 hour This gives us the opportunity to ensure you have the full benefit of our service
Do I need any equipment for my session
No, our physiotherapists come with everything they need to treat you at home. You don’t need to get anything
What if my home is outside of Aquian’s location
We are adding postcodes all the time so please do still give us a call. We will work to see if we can find a suitable arrangement with you or alternatively give you details of providers who may be able to help you where we cant
How Many sessions will I need
Every condition is unique and we treat you as an individual. Your medical and physical condition as well as what is needed to reach your goals, will determine how many sessions you will need Your physiotherapist will be able to give you an idea of the number of visits and a likely time frame after your first session
What happens if I need to cancel my session
Please inform us of a cancellation as soon as possible in order for us to offer that appointment to another patient. Any changes within 24 hours of your appointment will incur a cancellation fee equal to the full cost of your appointment. Please call us on 03334441731 to make any changes to your appointment.
What payment methods do we accept
We accept all major credit cards with the exception of American Express. Payment can be made over the phone, online via BACS, or with a secure payment link.
Am I able to pay with Private Medical Insurance
We currently work with the following health insurance companies:
- CIGNA
- WPA
- AVIVA
- BUPA INTERNATIONAL
We cover: South West London, Berkshire, Hampshire, Surrey and West Sussex. Other areas can be visited upon request.