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Privacy policy

This privacy policy sets out how Aquian Limited uses and protects any information that you give to Aquian Limited when you use this website.
Any reference to “we”, “us” and “our” refers to Aquian Limited. Aquian Limited is a registered office, registered number 11257843, and the registered address is 2 Beechmeads, Leigh Hill Road, Cobham KT112JX.
Aquian Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Your information is very important to us and we look after it carefully in line with data protection and privacy laws. We have a philosophy about how we use your data that you share with us and the way that we communicate with you. If we contact you, we will always aim to be respectful, relevant and appropriate. If at any time you do not feel that we are living up to this, please let us know by emailing us on info@aquian.com
Aquian Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 December 2021.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

How we use cookies

We use cookies to monitor the number of hits to our website and where these hits are made on the website pages. This is part of a programme of continuously improving our offering to our clients, including detecting problems such as broken links or pages that are not loading correctly. We do not track or hold any personal data of yours in using these cookies. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We only use this information for statistical analysis purposes. We never collect more information than is necessary for the job in hand.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you would like a copy of the information held on you please write to Aquian Limited, 2 Beechmeads, Leigh Hill Road, Cobham KT11 2JX.
Our data controller is designated as Joel Segal. To contact him please email joel@aquian.com. To find out more about our work, please visit the Aquian website.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. You can request that we delete your personal information at any time.

Right to access information

Data protection legislation gives you the right to access information held about you and to request that we correct any personal information that we hold about you where it is inaccurate. You are entitled to be told by us whether we or someone else on our behalf is processing the personal information we hold on you; what personal information we hold; details of the purposes for the processing of your personal information; and details of any third party with whom your personal information has been shared.
Your right of access can be exercised in accordance with the relevant legislation. Whilst we will endeavour to provide access free of charge, any access request may be subject to a reasonable fee to meet our costs in providing you with details of the information we hold about you where we consider that the request is out of the ordinary.
Sometimes we may ask you to provide proof of identity before we show you your personal data — so we can prevent unauthorised access.

Marketing

Generally, we will only send you marketing messages if you indicate that you consent (e.g. by ‘opting-in’) to receiving such messages. To stop receiving marketing communications from us, you can use the unsubscribe link contained at the bottom of every marketing email we send to you or you can email info@aquian.com
We do not pass or sell your personal information to third parties for any marketing purposes.

Other websites

The information on this page applies only to this website and not to other sites that are linked from these pages.
If we include links to other websites, we will not have any control over those websites and we cannot take any responsibility for any information that you give them. Other sites have different privacy and security policies and terms and conditions, and we advise that you read these before using them.
Please always think carefully before disclosing information to other users or otherwise making your information publicly available. It is important that you are aware that any information you disclose to another user may then be disclosed by that user. We have no responsibility or control over the contents of communications made between users of our services.

Service providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visit activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Get in touch

If you have any queries, comments or complaints regarding this privacy policy, just get in touch. You can contact us at info@aquian.com
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If you’re ready to book or have any questions then get in touch! We’re here to help. 

We cover: South West London, Berkshire, Hampshire, Surrey and West Sussex. Other areas can be visited upon request.

Care

Rehabilitation doesn’t necessarily end once your short-term objectives have been met, such as improving range of movement or muscle activation.
To help you maintain maximum movement and deliver longer term benefits it’s important to continue rehabilitation such as taking regular exercise, stretching and strengthening activity.
Aquian offers a range of sevices to support you on this journey to help you feel better, for longer. We’ll always just be one phone call away.

Treat

During all of our visits, we’ll review your progress including pain & swelling management strategies, measure joint & muscle function, and observe gait and functional tasks.
We’ll support you to perform to the level of function that will ultimately give you the mobility needed for daily life.
Together, we’ll set achievable goals to progress your recovery at a pace that ensures you steadily improve.
Regardless of your condition, your safety and comfort are paramount, so you’ll have access to all the support we can offer.

Assess

On our first visit we’ll get an understanding of what you’ve been through, what you want to achieve and discuss what treatment might involve. We’ll answer any questions or concerns you have.
For those awaiting surgery, treatments will include any pre-operative sessions and most importantly a plan for the care you might need when you are discharged from hospital.